Nexcess hosting is a managed commerce and content platform that offers different hosting solutions for Magento, Woocommerce, and WordPress. Nexcess has 5 data centers in the United States, the United Kingdom, and Australia.
Their mission is to free you away from such things as maintenance hassles and security concerns – these guys will manage this all for you. Let’s dive deeper into what support the provider offers and what features you can benefit from in our Nexcess web hosting review.
Think of Nexcess as your friend who will take care of your website’s performance, speed, security while you focus on the business staff. Nexcess provides not only hosting products but also store builder, with the help of which you can build e-commerce with no coding and no templates.
Pros & Cons
Pros | Cons |
---|---|
Professional support on Magento 2
Well-optimized for Magento 2
Magento official parter
PCI Compliant for every plan
Stable and fast
High uptime
30-day money-back
|
High prices
Limited bandwidth and other resources
SiteWorx admin panel which may be difficult to use
No live chat support
|
Nexcess Hosting In Brief
Characteristic | Information |
---|---|
Uptime Guarantee | 100% uninterrupted transit to the Internet |
Server response time | 458 ms |
Support options | Chat, knowledge base, call center |
Plans | Magento, WooCommerce, WordPress, Cloud, Enterprise |
CMSs | WordPress, Magento, WooCommerce |
Features | Autoscaling, customizable technology stack, free site migration, application expertise, and support, store builder |
Server locations | The United States, the United Kingdom, and Australia |
Starting price | $19/month |
When to Use Nexcess Hosting
Use the provider if you want your Magento or WordPress websites to have a superior speed. Nexcess is up to 13x faster than other web hosting services. Nexcess updates all your plugins automatically, resized and optimizes your images, synchronizes your staging and production environments, and auto-scales your server if your website experiences a surge in traffic. If the mentioned things give you a headache, migrate to Nexcess – you’ll not regret it.
When Not to Use Nexcess Hosting
Compared to other providers, Nexcess review doesn’t offer cheap solutions. Also, they have limited bandwidth, so make sure to check out it if you need hosting for the resource-intensive website.
Also, they use SiteWorx as a control panel instead of Cpanel or DirectAdmin, so it may be difficult to use for new clients. In other cases, Nexcess is doing just great, so feel free to consider this hosting provider for your CMS.
Performance
As we have already mentioned, Nexcess performance is up to 13x faster than its competitors. That’s all because of using SSDs and RAID for their cloud storage, along with Apache 2.4, MySQL 5.7, and PHP 7.0/7.1. All these technologies provide lower memory consumption, better load balancing, and improved security.
In addition, despite its competitors, Nexcess has its data center and uses SSD storage. Their server stack is tailored to the demands of WordPress, so your website’s performance will be faster than with other hosting providers.
Speed Test Results
According to other user reviews, after migrating a website to this provider, users noticed better performance and a faster page loading speed than before. To provide the best speed results, Nexcess offers near-instant asset caching, customizable tech stacks, auto platform & plug-in updates, and container add-ons.
Take a look at the following data that shows the loading time according to different tests.
Test | Average Loading Time |
---|---|
GTmetrix test | 1.1 seconds |
Pingdom test | 141 ms |
PageSpeed Insights (Google) | 1.3 s |
Uptime Guarantee
Nexcess claims to provide a minimum of 100% uninterrupted transit to the Internet (as measured on a monthly basis) as well as 100% uninterrupted electricity. Keep in mind the following exceptions in our reviews of Nexcess solutions.
- Malicious attacks
- Scheduled network, hardware, or software maintenance
- cPanel issues that cause disruptions
- Legal actions taken against client’s website or company
If Nexcess does not meet this SLA, Dedicated Hosting clients can request compensation for downtime reported by service monitoring logs.

Server Response Time
To check out the Nexcess performance in different locations, we have used a speed checker tool, Bitcatcha. To keep their server response on a high level, Nexcess datacenters are equipped with redundant cooling, networks, and power.
They also have built-in image optimization tools that compress images, 24/7 website monitoring, HTTP/2, and tier-1 bandwidth connections that minimize latency in different locations.

According to the table above, the Nexcess average response time is perfect. So rest assured that your business will not suffer from unexpected tweaks in performance.
Nexcess Website Migration
Nexcess provides website migration for free with all the provider solutions. Don’t worry about the website downtime, the Nexcess team will make it minimal, making your switch seamless. All you have to do is to request a migration in your client portal, provide the information about your current host, and schedule the migration time.
After that, your website will be set up on a temporary domain, when you’ve tested it, the Nexcess team will schedule a time to point your domain name at your Nexcess service and go live.
Nexcess Hosting Types, Features, and Pricing
Nexcess provides high-level performance because of its cloud-based hosting infrastructure. This means that website is hosted on a network of connected virtual and physical cloud servers instead of a single server. All web hostings are cloud solutions and you pay for them on a monthly basis. Let’s review the main types of packages Nexcess offers.
Managed Magento Hosting
Magento Cloud allows you to create your Magento server “in the cloud” and it’s you who chooses in which data center your virtual server lives. All the packages include auto-scaling, allow you to securely process your payments, the security is already built-in, and their built-in content delivery network helps you improve your page speed. Also, their hosting services are PWA-ready, so you can make a simple website feel much more like native iOS or Android app.

WooCommerce
Nexcess monitors the infrastructure of your eCommerce website, manages WordPress, optimizes WooCommerce, and provides support for everything related to your online store. Isn’t it amazing? When it comes to speed, Nexcess has the Custom Order Table for WooCommerce to speed up WooCommerce queries, and include Astra Pro, the fastest theme for WooCommerce, for free. So your website runs fast, no matter how many visitors you have.

Managed WordPress Hosting
Nexcess builds tools on top of their Nexcess Cloud infrastructure so you can keep your WordPress + WooCommerce store updated & secure. After creating an account on Managed WooCommerce Hosting, the Nexcess server hosting team will monitor your website and keep its performance on a high-level, so you can continuously accept orders and build your business.

Flexible Cloud Hosting
Cloud solutions include the following: auto-scaling, PCI compliance, and comprehensive development tools. You will get maximum dynamic flexibility in a fully managed cloud environment. You can instantly upgrade your cloud hosting solution or increase user concurrency in your Client Portal in just one click.

Enterprise Hosting
Your site will be proactively monitored and secured by the Nexcess Enterprise Support Group (ESG). Their team will take care of your initial migration and address any issues as long as you stay with their service.
Nexcess cluster architects will guide you through the selection process and size you according to your needs. Your cluster can become as large as you need it to be. Just contact their cluster architects and they will guide you through the selection process and help you choose the size according to your needs.
Ready to choose your plan?
Go to NexcessSecurity
The provider uses advanced security hardening and proactive monitoring to all of our hosting types, keeping your website and customers secure and safe. You get 24/7 monitoring & alert response,
premium SSL certifications for free, PCI-certified for compliance, proactive patching & updates.
Also, if you buy any Nexcess Managed WordPress or Nexcess Managed WooCommerce plan, the premium iThemes Security Pro plugin if yours for free (value is worth $80/year).All the Nexcess plans include premium plugins including iThemes security pro. So no worries about WordPress site security.
Support
Nexcess provides a 24/7/365 support team, proactive service monitoring, free white-glove site migration, and Magento and WordPress Master on staff.
Quick Facts
- Website migration:Free
- Free features: Up to 100 Websites; Unlimited Bandwidth; Up to 100 Email Accounts; Free SSL Certificate & Domain
- Control Panel:SiteWorx
- Email accounts:Depending on the package
- Bandwidth:Limited
- Webspace:Starting from 10GB
- Hidden fees and clauses:No hidden fees
Nexcess Hosting Review: Do We Recommend It?
Yes, we do recommend it in our review of Nexcess hosting. Although it doesn’t have Nexcess cheap hosting plans, this hosting is perfect hosting for your e-commerce website. Nexcess Cloud infrastructure keeps your WordPress + WooCommerce store updated & secure.
Once you create an account on our Managed WooCommerce hosting, their team will make sure your website works flawlessly. Also, they have a great uptime guarantee – 99.99%, which means that the website or web service should be available for at least 743 hours and 55 seconds, with a downtime of just 5 seconds in a month.